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Important message for patients
Posted on 7 Sep 2021
We are aware that there are sometimes long wait-times getting through on the phone due to the sheer number of calls coming through to us at any one time. This is pretty constant throughout the day so please be patient and your call will be answered as soon as possible by our hardworking and dedicated Reception Team.
Despite what is communicated in the media, GP Practices have been open and seeing patients in person throughout the Pandemic but to keep our patients and staff safe from being infected by the COVID virus, we limit the number of patients coming into the Surgery at any one time. Many consultations can be effectively carried out over the phone and if the Clinician feels a face to face appointment is needed, they make this arrangement with the patient, or organise a video consultation.
Your understanding is very appreciated